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We offer a hassle-free 7-14 days return policy on all physical products. Items must be in their original packaging and unused condition. Digital products and SaaS subscriptions can be cancelled within 14 days of purchase for a full refund. Gift cards are non-refundable but can be transferred to another user. Return shipping is free for defective items.

Yes, all physical products come with a minimum 1-year manufacturer warranty. Electronics and home appliances include an extended 2-year warranty. SaaS products include service-level agreements (SLAs) guaranteeing 99.9% uptime. Warranty claims can be filed through your account dashboard or by contacting our support team with your order number.

Once your order is dispatched, you will receive an email with a tracking number and a direct link to the carrier's tracking page. You can also log into your Shop Daily Mart account, navigate to "My Orders," and click "Track" next to the relevant order. Real-time updates are available including estimated delivery date and current location of your package.

Absolutely! We ship to over 80 countries worldwide. International shipping rates are calculated at checkout based on the destination, package weight, and selected shipping method. Please note that customers are responsible for any customs duties or import taxes imposed by their country. We provide all necessary documentation to facilitate smooth customs clearance for every international order.